Bursar's Office
Frequently Asked Questions

Listed below please find answers to many semester specific frequently asked questions regarding the upcoming FALL 2011 semester. If you don’t find what you are looking for, email us!

NOTICE - MyKU is now your source for seeing your bill, making payments, registration and more!  Students will be emailed by July 13 to their KU email account notifying them that their bill is ready to view and pay (they can print it as well).  Paper invoices will NOT be mailed effective March 2011.



When will I get my tuition bill?

Effective March 2011, KU students will receive billing notifications in their KU email.  This notification will instruct the student to log into the new system - My KU to view their bill and make their payment by the due date.  Students may print these bills if needed for 529/TAP requests, or for employer reimbursement requests.  Kutztown University will no longer mail bills home:  If you would like to mail in a payment instead of making your payment electronically via e-check (ACH debit from your checking or savings account) or credit card - please use the mailing address below.

Kutztown University
Bursar’s Office
PO Box 730
Kutztown, PA 19530
610-683-4133
bursar@kutztown.edu

I don’t have a class schedule yet – but need to know how much I will owe?

Our website can be a great tool for this, while some costs may vary by location of the course, our website is great to use for budgeting and loan applications.  For the Fall terms, please remember that academic year tuition costs are not set by our Board of Governors until July for the upcoming year (if looking before July 2011, take the 10/11 costs and add about 5% for planning purposes of loans - DON'T delay applying for loans until the rates are set - they take too long to process - apply in June for alt loans). It is easier to decrease a loan than to increase one.  Don't forget to account for any potential origination fees lenders may withhold.  For more information on loans and lender origination fees - call the Financial Aid office at 610-683-4077.

  • On the Bursar’s website choose Fees per Credit.
  • Choose undergraduate or graduate (Undergraduate – Freshman, Sophomore, Junior, Senior and Graduate – those attending to earn a masters) and the term you are interested in seeing the costs.
    • You will see a chart listed by credit.
    • Undergraduate Full Time is 12-18 credits. Graduate students are charged per credit (no full time status effective Fall 2011).
      • This means it is the same cost for whether a UG takes between 12 and 18 credits.
    • NOTE – first semester attending undergraduate students are assessed an additional fee for Student Government Association, AND an Academic Records Fee.

Why are bills so late in the Fall?

Tuition rates are not set until the Board of Governors meet in mid-July. Once they decide the tuition rates, we will update the system and send e-bill notifications for Fall 2011.

How can I pay my bill?

You can pay:

  • By mail – check, money order, cashier’s check.
  • In person - check, money order, cashier's check or cash.
  • By credit card – MasterCard, Amex, or Discover (sorry we are unable toaccept VISA)
    • Credit card payments must be made via MyKU.
      • NOTE – ALL credit card charges for tuition, housing and mandatory fees are assessed a 2.65% processing fee – this fee is NOT retained by Kutztown University and is non-refundable.
    • Credit cards are not accepted over the phone or over the counter in our office, they can only be processed through MyKU.
  • By ACH debit (e-check) from your own checking or savings account - You will need your banking information including bank name, location, account number and ABA Routing number.  You will need to know if it is a checking or savings account.  For non-traditional bank accounts, such as money markets, credit lines, and others - we encourage you to check with your banking institution to see how these should be processed.
      • There is no processing fee for this method of payment and it must be done through MyKU.
      • ALL Returned Deposited Item fees and policies apply - these could be due to account not locatable, or insufficient funds among other reasons.
Are there payment plans available?

Sallie Mae is proud to administer payment plans for Kutztown University!  Please visit the Sallie Mae website or contact Sallie Mae at 1-800-635-0120 for more information. Click on the Payment Plans tab to your left for more detailed information on the options below.

  • Semester based plans - all have a non-refundable enrollment fee of $35
    • 5 pay plans
      • Fall semester due dates - May 1, June 1, July 1, Aug. 1 and Sept. 1
      • Spring semester due dates - Oct. 1, Nov. 1, Dec. 1, Jan. 1 and Feb. 1
    • 4 pay plans
      • Fall semester due dates - June 1, July 1, Aug. 1 and Sept. 1
      • Spring semester due dates - Nov. 1, Dec. 1, Jan. 1 and Feb. 1
    • 3 pay plans - for Fall 2011 & Spring 2012 - see the tab to the left for Payment Plans to see details and dates.
  • Any changes to the students costs are NOT updated at the plan by Kutztown University.  The student MUST update their plan (or even cancel it) themselves - we don't share any information at all.  All plans can be adjusted based on changes to a students bill - from aid changes, tuition costs, housing or meals - this can be done at any time for no fee - just contact Sallie Mae directly.  No FEE for Adjustments to plans - if you no longer need the plan YOU must cancel it - they don't get ANY information from KU about the students private account.
  • You must re-sign up each term depending on the plan you choose or have chosen.
  • Employer Reimbursement Deferments - Please see the tab to the left for information regarding our NEW revised program!  Deadline to apply for a semester is the due date on your initial bill.  Summer requests should be made at the point of registration to secure that schedule.
    • Fall deferments are due Jan. 15 and Spring/Summer deferments are due Sept. 15th.
    • Deferments are NOT added to account until ALL items are completed - request BY the due date - KU form signed, proof of benefit from employer and payment of $275 per course.  $25 will be retained per term or session for processing costs.

I am expecting aid (loans, grants or scholarships) and I don’t see it online as a courtesy credit towards my bill – what’s wrong?

Contact Financial Aid to discuss what their records show at 610-683-4077 or financialaid@kutztown.edu

Do NOT reduce your payment by anticipated loans, if they are not showing on the bill - we will consider your bill short paid and thus delinquent - possibly resulting in the loss of a schedule.  If Financial Aid tells you to reduce your payment, they will notify us and you must write the representatives name on the bill when submitting.  If we don't receive documentation with the bill OR from Financial Aid, we cannot consider the amount pending arrival.

Note some lenders or scholarship providers may not have notified us yet of the impending award. It can take a few weeks for us to reflect an award. Especially for the Fall terms.

What is a courtesy credit?

All awards are not permanent until funds are actually received and posted (no sooner than the start of the term), therefore all we can show you is the credit of what is expected, as a courtesy. These amounts may change based on eligibility - view online student services or contact Financial Aid if you have made changes of ANY kind.  The balance due you see online is what would be if the award or awards is (are) received as listed and you make no changes to your registration, housing or meal plan. We encourage students to review their accounts in the event of changes as we don't send updated bills for any changes.  Students receive ONE bill.  The NEXT bill will be a LATE bill with a LATE fee. 

What can affect my financial aid?

ANY changes to your schedule MAY impact the aid you have been awarded or even received (and been refunded). If changes are made after the aid has posted – we may be obligated to return a portion of, or all of your aid based on your change. For this reason, we highly encourage any student making changes or withdrawals to check with the Financial Aid office to discuss your aid situation first, sometimes this could lead to a return of refund due to the University or an amount due not covered by aid.

Here are some important telephone numbers that may help answer any other questions:

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