Why must I enter my name/department again? I’m listed in another site……

There are 3 separate databases within the scheduling system. If you have made a reservation request just once in any of the three sites you will be automatically entered into the database for that particular site. The next time you go to this site you will be able to use the pull-down menu to find your name.

What is secondary approval?

Secondary approval is required on some rooms due to specialized equipment (i.e. computer labs, science labs, etc.). The Office of Conference Services will try obtain this approval for you. Please keep in mind that in may take extra time to get your request approved/denied since we must await feedback from another person or department.

How do I cancel or change an event?

To cancel or change an event that has either been requested or scheduled, please email our office with your change. The system does not automatically allow you to make this change but it is very easy to do with the Office’s administrative abilities.

Can I list more than one date/time?

Yes. You may list multiple dates and even multiple times as long as all dates and times are for the same location(s). Simply click all dates required and change the times to reflect your needs.

Can I change the time for each date/event in one step?

Yes. If you are requesting a facility for multiple dates that have the same exact time on each date, simply change the time on one date and then go to the right of the times requested and hit the “ALL” link. This will change all times to reflect the one that you have already changed.

Why can’t students access the system?

Students are not allowed to access the system because most student requests are made on behalf of a student organization. In the past the paper form required the student organization’s advisor to sign off on the reservation request. Since the advisor is responsible for all activities they must be aware of all reservation requests that have been made. The system restricts student access in order to make sure advisors are aware of all events they are being held responsible for in lieu of a valid signature on the paper form.

It is part of my grad student’s responsibilities……..

If you have a graduate student and it is part of their responsibility to make reservation for your department, please e-mail Honey Svoboda (link here to e-mail address) with a request for graduate student access to the system. Please include an explanation of why this student must have access, their name and network login information. We will be able to grant access to the student on a per semester basis.

Page Cannot be Displayed message:

Nothing is more frustrating then coming across a “Page Cannot be Displayed” message once you try to submit your request. Usually it is an internal server error. You should shut down Internet Explorer completely and get back in. You should be able to place your information again and submit successfully. If you continue to have problems, please email our office to report your difficulties. You will then be allowed to make your reservation request through e-mail to our office. Please remember to include all the information required (event name, number attending, sponsoring department, event date, time and location, etc.).

Mac Users:

This reservation system was not designed to work with Mac computers. We were not aware of this limitation initially. Hopefully this will change in the future. In the meantime, please email our office for all of your reservation needs. Please remember to include all the information required (event name, number attending, sponsoring department, event date, time and location, etc.).

Smart Classrooms:

For more information on smart classrooms, please follow the link listed below. http://www.kutztown.edu/infotech/divisions/interactive/smartclassrooms/