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Disability
Services - Online Courses - Barriers
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What are some types of disabilities and
possible barriers incurred by online learning?
Visual impairment-blindness, low vision, or color-blindness
Many individuals who are blind rely on screen readers -- software that reads
text on the screen (monitor) and outputs this information to a speech
synthesizer and/or refreshable Braille display.
Blindness
- Images that do not have alternative text
- Complex images (e.g., graphs or charts) that are not adequately
described
- Video that is not described in text
- Tables that do not make sense when read serially (in a cell-by-cell
or "linearized" mode)
- Forms that cannot be tabbed through in a logical sequence or that
are poorly labeled
Low vision
There are many types of low vision, for instance poor acuity (vision that
is not sharp), tunnel vision (seeing only the middle of the visual field),
central field loss (seeing only the edges of the visual field), and clouded
vision.
Some people with low vision use extra-large monitors, and increase the
size of fonts and images. Others use screen magnifiers or screen enhancement
software. Some individuals use specific combinations of text and background
colors, such as a 24-point bright yellow font on a black background, or
choose certain typefaces that are especially legible for their particular
vision requirements.
Barriers that people with low vision may encounter on the Web:
- Web pages with absolute font sizes that do not change (enlarge or
reduce) easily
- Web pages that, because of inconsistent layout, are difficult to
navigate when enlarged, due to loss of surrounding context
- Web pages, or images on Web pages, that have poor contrast, and
whose contrast cannot be easily changed through user override of author
style sheets
- Text presented as images, which prevents wrapping to the next line
when enlarged
- Also many of the barriers listed for blindness, above, depending on
the type and extent of visual limitation
Color blindness
Color blindness is a lack of sensitivity to certain colors. Common forms
of color blindness include difficulty distinguishing between red and green,
or between yellow and blue. Sometimes color blindness results in the
inability to perceive any color.
Barriers that people with color blindness may encounter:
- Color that is used as a unique marker to emphasize text on a Web site
- Text that inadequately contrasts with background color or patterns
- Browsers that do not support user override of authors' style sheets
Hearing Impairment
Deafness
Involves a substantial uncorrectable impairment of hearing
in both ears. Some deaf individuals' first language is a sign language, and
they may or may not read a written language fluently, or speak clearly.
To use the Web, many people who are deaf rely on captions
for audio content. They may need to turn on the captions on an audio file as
they browse a page; concentrate harder to read what is on a page; or rely on
supplemental images to highlight context.
Barriers that people who are deaf may encounter:
- Lack of captions or transcripts of audio on the Web, including
webcasts
- Lack of content-related images in pages full of text, which can slow
comprehension for people whose first language may be a sign language
instead of a written/spoken language
- Lack of clear and simple language
- Requirements for voice input on Web sites
Hard of hearing
A person with a mild to moderate hearing impairment may be considered
hard of hearing.
To use the Web, people who are hard of hearing may rely on captions for
audio content and/or amplification of audio. They may need to toggle the
captions on an audio file on or off, or adjust the volume of an audio file.
Barriers encountered on the Web can include:
- Lack of captions or transcripts for audio on the Web, including
webcasts
Physical disabilities
Motor disabilities
Motor disabilities can include weakness, limitations of muscular control
(such as involuntary movements, lack of coordination, or paralysis),
limitations of sensation, joint problems, or missing limbs. Some physical
disabilities can include pain that impedes movement. These conditions can
affect the hands and arms as well as other parts of the body.
To use the Web, people with motor disabilities affecting the hands or
arms may use a specialized mouse; a keyboard with a layout of keys that
matches their range of hand motion; a pointing device such as a head-mouse,
head-pointer or mouth-stick; voice-recognition software; an eye-gaze system;
or other assistive technologies to access and interact with the information
on Web sites. They may activate commands by typing single keystrokes in
sequence with a head pointer rather than typing simultaneous keystrokes
("chording") to activate commands. They may need more time when filling out
interactive forms on Web sites if they have to concentrate or maneuver
carefully to select each keystroke.
Barriers that people with motor disabilities affecting the hands or arms
may encounter include:
- Forms that cannot be tabbed through in a logical order
- Browsers and authoring tools that do not support keyboard
alternatives for mouse commands
- Time-limited response options on Web pages
Speech disabilities
Speech disabilities - Speech disabilities can include difficulty
producing speech that is recognizable by some voice recognition software,
either in terms of loudness or clarity.
To use parts of the Web that rely on voice recognition, someone with a
speech disability needs to be able to use an alternate input mode such as
text entered via a keyboard.
Barriers that people with speech disabilities encounter on the Web can
include:
- Web sites that require voice-based interaction and have no alternative input mode
Cognitive and neurological disabilities
Visual and auditory perception
Individuals with visual and auditory perceptual disabilities, including
dyslexia, sometimes called "learning disabilities" and dyscalculia may have
difficulty processing language or numbers. They may have difficulty
processing spoken language when heard ("auditory perceptual disabilities").
They may also have difficulty with spatial orientation.
To use the Web, people with visual and auditory perceptual disabilities
may rely on getting information through several modalities at the same time.
For instance, someone who has difficulty reading may use a screen reader
plus synthesized speech to facilitate comprehension, while someone with an
auditory processing disability may use captions to help understand an audio
track.
Barriers that people with visual and auditory perceptual disabilities may
encounter on the Web can include:
- Lack of alternative modalities for information on Web sites, for instance lack of alternative text that can be converted to audio to supplement visuals, or the lack of captions for audio
- Lack of clear writing or instructions
Attention Deficit Disorder
To use the Web, an individual with an attention deficit disorder may need
to turn off animations on a site in order to be able to focus on the site's
content.
Barriers that people with attention deficit disorder may encounter on the
Web can include:
- Distracting visual or audio elements that cannot easily be turned off
- Lack of clear and consistent organization of Web sites
Mental health disabilities
Individuals with mental health disabilities may have difficulty focusing
on information on a Web site, or difficulty with blurred vision or hand
tremors due to side effects from medications.
To use the Web, people with mental health disabilities may need to turn
off distracting visual or audio elements, or to use screen magnifiers.
Barriers can include:
- Distracting visual or audio elements that cannot easily be turned off
- Web pages with absolute font sizes that do not enlarge easily
Seizure disorders
Some individuals with seizure disorders, including people with some types
of epilepsy (including photo-sensitive epilepsy), are triggered by visual
flickering or audio signals at a certain frequency.
To use the Web, people with seizure disorders may need to turn off
animations, blinking text, or certain frequencies of audio. Avoidance of
these visual or audio frequencies in Web sites helps prevent triggering of
seizures.
Barriers can include:
- Use of visual or audio frequencies that can trigger seizures
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