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Health, Wellness and Counseling Center
Supporting Student Success
Tips for Seeking an Appointment in Clinical Services
  1. Schedule an appointment via the new on-line scheduling system or by calling the receptionist at 610-683-4082. This action will:
    • Decrease your waiting time
    • Eliminate class absence
    • Reduce the amount of exposure to ill students who are in the waiting room
  2. If you are unable to keep an appointment, please cancel via the on-line system or by calling to cancel. Appointments are limited, and the appointment slot can be assigned to another student seeking services.
  3. Bring your KU student ID with you and current health insurance information to Clinical Services.
  4. Utilize "self-care" when appropriate (over-the-counter medications and first aid supplies).
  5. Take a pre-packaged "cold/flu care" bag when available.
  6. If you haven't scheduled an appointment, try to visit in the least busy hours between 8:00 and 11:00 am during the weekdays.
  7. If you want to be seen without an appointment in the evening Monday through Thursday, arrive before 7:00 pm.  The main entrance to  the Health & Wellness Center locks at 7:30 p.m.  During the weekend, the main entrance to the Health & Wellness Center locks at 5:30.  Depending upon the nature of your visit, you may be given an appointment for the next day.
  8. Clinical Services is closed every Friday, between 12:00 and 2:00 p.m. for staff development sessions.
  9. When Clinical Services is closed, alert Public Safety & Police Services for any emergencies.
  10. Be sure to take an active role in your healthcare by:
    • following the teaching instructions
    • taking the medications as prescribed
    • returning for follow-up visits, as needed
    • practicing good health care habits (washing your hands frequently, eating well, getting enough exercise and sleep, maintaining healthy relationships, and reducing stress).