Kutztown University Header Graphic
Navigation Click here for the Help Center Click here for E-mail and Essentials Click here for Divisions of IT Click here for News and Updates Click here to search the KU web site Click here to go to the Information Technology home page Click here to go to the KU home page
Kutztown University
  Kutztown University
Information Technology Help Center
112 Stratton Administration Center
(610) 683-1511
helpcenter@kutztown.edu
 
 
 Information Technology Staff
Meet the Information Technology Staff
Use these links to read staff biographies

Richard S. Zera
Vice President of Information Technology Services
 



Richard S. Zera
Vice President for Information Technology

Rich is responsible for the planning and direction for the Division of Information Technology and building a shared vision at KU, as well as being actively involved in various leadership activities for the University and the Pennsylvania State System of Higher Education. Married to Marinda for more than 35 years, they have three grown children. Rich enjoys golfing, gardening and carpentry. He came to KU in 1998 after 22 years at Bowling Green State University in Ohio and several years in IT in industry. He has a bachelor's degree in Operations Research/Management Science from Kent State University and a Master's degree in Organization Development from Bowling Green State University.


Back to Top


Donna Killo
Executive Secretary

Donna assists the Vice President and other staff members of Kutztown University's Information Technology department. She has worked ath KU since 2001 and served in the IT department since 2003. Before coming to KU, she worked for the Pennsylvania Department of Revenue.


Back to Top


Brenda Booz
Clerk Typist II

Brenda comes to us from Roland & Roland, Inc. She has a Bachelor’s Degree in Nutrition Education from IUP. She and her husband David live in the Kutztown area and have two sons in college. Her hobbies include biking, kayaking and finding the ultimate treasures antique shopping.

 


Back to Top


Robert Mitchell Freed
Assistant Vice President for Information Technology

At KU since 1992, Mitch is responsible for the campus-wide network and server infrastructure as well as the University web presence. He holds a B.A. in Music Education from Moravian College and an M.Ed. from Lehigh University. Prior to coming to KU, Mitch was a System Engineer for NYNEX Corporation. He enjoys skiing, gardening, swimming, and is an avid Lehigh University football fan.


Back to Top


David Jones
Windows System Administrator

David spent 7 years in the U.S. Air Force.  His certifications include Cisco CCNA and Network +, and is working on his B.S. in Information Technology Management.  David's  hobbies are running, martial arts and playing the guitar.


Back to Top


William C. Eben
ResNet Coordinator

Bill manages support for ResNet, and supervises a number of student workers. He and his wife, Anne, have two children: Taylor and Joey . He has a bachelor of arts degree in English from Moravian College, and is a lover of all sports. Prior to coming to KU, Bill served as Manager of User Support Services at Moravian College.


Back to Top


Scott C. Stamm
ResNet Specialist

Scott's responsibilities at KU include assisting resident students to get onto the network, and maintaining student computer labs. He has been at KU for more than seven years. His hobbies include off road jeeping.


Back to Top


Kevin L. Schukraft
Manager of Network Technology

Kevin is responsible for maintenance and design of the Kutztown University network infrastructure including the wireless network. He received his bachelor of science in information technology at the University of Phoenix. Kevin has been employed at KU since 1988.


Back to Top


Douglas Rhyner
Sr. Network Specialist

Doug is responsible for the Kutztown University network infrastructure along with his supervisor, Kevin Schukraft.  He received his bachelors degree in Electrical Engineering from the University of Pittsburgh in 1980.  He received his Masters degree in Electrical Engineering from Lehigh University in 1984.  His certifications include: Microsoft MCSA, Cisco CCNA, A+ and Network+ Certifications.  He previously worked at Lucent & Agere for 23 years and joined KU in the Summer of 2005.  His hobby is playing the guitar, and he is an Avid Pittsburgh Steelers fan.


Back to Top


Josh Heller
Sr. Network Specialist

Josh is responsible for the Kutztown University network infrastructure along with his partner, Doug Rhyner and manager, Kevin Schukraft.  Josh graduated from Kutztown University in the Spring of 1993 with a BS in Business Administration in a major of Marketing. As an avid IT enthusiast, he continues to enjoy new technological pursuits for both business and pleasure. He is member of Huguenot Masonic Lodge No. 377 in Kutztown, the Scottish Rite and Rajah Shrine. Additionally, Josh enjoys reading, ice hockey, playing the guitar and is also a published author on Freemasonry.


Back to Top


  Charles Moody
Telecommunications Coordinator

Charles is responsible for coordinating new telephone purchases for the offices, telephone adds/moves/and changes, telephone call-accounting and long-distance billing, and for the

management of the university telephone switching network and voice mail system.  He comes to Kutztown with extensive previous experience in the telecommunications industry. Charlie volunteers as a youth soccer coach and resides locally with his family.


Back to Top


Michael A. Gifford
Director for Technology Support

Mike is responsible for managing the support of faculty and staff computers and computer labs as well as the IT Help Center. Mike and his wife, Janice, live in Orwigsburg with their three children, Jess, Rachel and Scott.  He has a master of science degree in computer science from Shippensburg University and a bachelor of science in secondary education mathematics and computer science from Juniata College. Prior to coming to KU in 1999, Mike was a Network Generalist at Geisinger Health System in Danville.


Back to Top


Lou Rivera
Coordinator of Desktop Services

Louis has been employed at Kutztown since February 2002. A graduate of Lincoln Technical Institute., and a Comp TIA A+ certified technician his responsibilities include installation, maintenance and repairs of Microcomputers and Printers throughout the campus and maintaining their inventory. He is married to Sherry and has two sons Daneton (presently attending the University of Virginia) and Wade (student athlete for Parkland S.D.). Interests include his two Akita’s Brute and Nikki, Paintball, Bass Guitar, and all Physical Sports.


Back to Top


David Boyer
Macintosh Systems Administrator

Dave is responsible for all maintenance, upgrades, and consulting for Macintosh computers at Kutztown University including the computer labs in the Sharadin building and the Rohrbach Library. Before working at KU, he was employed as a Mac Specialist in Los Angeles for various motion picture production houses. Dave received his bachelor of sciences in Electronic Media from Kutztown University.


Back to Top


 

Max Keiper
Technology Support Specialist

Max's responsibilities include maintaining the personal computer software and hardware

in the computer labs across campus. Max is a familiar face on campus transferring from the university One Card Office, where he was instrumental in maintaining the network of one card components. Max’s hobbies include going to the beach, and performing as a local disk jockey. He currently resides locally in Fleetwood.


Back to Top


Sharon L. Young
Coordinator of Client Support

Sharon has been at KU for over 17 years. She is responsible for campus-wide hardware/software support, managing the Help Center, and training classes on shortcuts and hints. Sharon received a B.S. in Computer Information Science with a Math concentration from KU. She is married to David and her interests include camping, snowmobiling, gardening, and her two Siberian Huskies, Max and Apache.


Back to Top


  Marcus Forte
Help Center Specialist

Mark is from Pottsville and currently lives in Schuylkill Haven. He has over 11 years of IT experience including 2 years teaching IT at a college level. Mark attended Kutztown University and has a degree in Computer Science. In his spare time, he enjoys all outdoor sports especially hiking. He also plays the guitar and loves movies and television.


Back to Top


Kelly C. Smith
Manager of Web Technology

Kelly manages the design, production, and maintenance of Kutztown University's websites. She received her bachelor of arts degree in multimedia from Al Collins Graphic Design School. Prior to joining the team at KU, Kelly worked at Weslawn Graphic and was a freelance graphic designer. Kelly has won a number of awards for her work and is a published photographer.



Back to Top

  Andy Mull
Web Developer

Andy assists in the production and maintenance of Kutztown University’s websites. A graduate of KU’s CIS program, Andrew has spent his career in Internet-based industries. From ISPs to web development companies, Andy brings a broad scope of experience to Kutztown’s Information Technology Division. Interests outside of work include fine

woodworking, auto restoration and rally/hill climb racing. Andy currently resides in

Blandon with his wife Julie and son Rhys.


Back to Top


  Michael Harbach
Coordinator for Classroom Technology

Michael comes to Kutztown University after nearly twenty years at Reading Area Community College, where he served in numerous capacities. His teaching resume includes courses in math, English, computer hardware and software, and business courses. In his spare time, Michael also enjoys freelance video shooting, editing, and DVD mastering. Michael graduated summa cum laude from Kutztown University in 2003 with a B.S. in Electronic Media. He has a 9-year-old son Brandon, who is also his best friend. Michael is glad to be back with many of his old friends at KU, and is looking forward to making many more new ones.



Back to Top

  Walt Steuer
Smart Classroom Specialist

Walt has been a technician in the Rohrbach Library AV Center for the past five years. Effective 7 January 2008, Walt joins Classroom Technology in the Information Technology Division. Obviously, since Walt is coming to IT from another campus area, there will be a collaborative transition period, but with Walt’s background and experience, he will surely be an asset from day one. Throughout the fall semester, Classroom Technology was at half-staff support levels and we are happy to have TWO full-time staff members.


Back to Top


Richard W. Miller
Director, Information Security

Rick has been employed at Kutztown University since 1994.  Prior to that Rick worked at MicroAge Computers in West Reading.  Rick received a Bachelor's degree in Electrical Engineering from Penn State University in 1991.  Rick is currently responsible for Information Security here at the University.


Back to Top


Christopher Walck
Mgr., Unix Administration

Chris is a graduate of the KU CIS program, and most recently worked for Dynamic Net Inc. in Wyomissing, Pennsylvania.  Chris also spent two years in IT at KU working as a student Unix administrator.


Back to Top


  Rob Weaver
Systems Administrator and Desktop Security

Rob joined the KU IT department after being a student worker in the department for over 2 years. Rob has a bachelor of science degree in computer science from Kutztown University.


 

Back to Top
 


Back to Divisions of IT

 

Information Technology • Stratton Administration Center • (610) 683-4175 • Fax (610) 683-4634

15200 Kutztown Road • Kutztown PA. 19530
Kutztown University of Pennsylvania • P.O. Box 730 • Kutztown, PA 19530
(610) 683-4000 • TDD (610) 683-1315, (610) 683-4499
Member of Pennsylvania's State System of Higher Education

The Text Only Version is a standard of the Americans with Disabilities Act.

Send comments to: webmaster@kutztown.edu
Copyright 1994-2007 Kutztown University of Pennsylvania. All Rights Reserved.
The KU logo is a registered mark of Kutztown University of Pennsylvania.
Please read our privacy statement.