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Retention Program Coordinator

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Retention Program Coordinator (10 month)

General Responsibilities  The Retention Program Coordinator is a graduate student and a member of Kutztown University's Residence Life team. The Retention Program Coordinator is supervised by the Assistant Director of Residence Life. The Retention Program Coordinator is responsible for student success and retention through efficient day-to-day operation of select programs and activities.

Duties and Responsibilities:

(Under the Supervision of an Assistant Director of Residence Life)

The Retention Program Coordinator establishes a rapport with students within the residential community and assists these students in the adjustment to community living and university life. The Retention Program Coordinator clearly articulates and implements the University policies and Housing and Residence Life procedures and is available to serve as a resource, advise, and refer students when appropriate.

The Retention Program Coordinator, under the direction of the Assistant Director of Residence Life, assists in managing all aspects of the first and second year experience program called, The Golden Paw Experience. The Retention Program Coordinator establishes a working relationship that provides first year and second year programming support and guidance to the Graduate Resident Directors and the work they do in their assigned residence halls. This includes updating and the weekly outreach of the Golden Paw email series. The Retention Program Coordinator will also provide leadership, direction and active support for the development and implementation of the Bear Tracks educational workshops and programs as well as the Habitudes series, which supports the academic mission, the community and student success and retention within the residence halls and at Kutztown University. The Retention Program Coordinator, working in conjunction with the Residence Life Team, provides assistance as needed to assure appropriate first and second year student opportunities are in place to assist students in adjustment to and participation in college and academic life. The Retention Program Coordinator maintains regularly scheduled hours in the hall.

The Retention Program Coordinator manages and supervises the Board of Governors Special Interest Group and establishes and conducts regularly scheduled meetings with the BOG students. The RPC will serve as an advisor to the BOG Advisory Counsel and serve as a resource for them in the areas of programming. The RPC will also provide support for other Residence Life monitored Special Interest Housing Communities.

The Retention Program Coordinator will be responsible for monitoring the climate of the Residence Halls by creating and implementing community development initiatives for the campus. Community Development initiatives include, spirit contests between the halls, an On-campus student recognition program and more.  In addition, the Retention Program Coordinator monitors all first year resident students' adjustment to the University and provides routine contact, mentoring and guidance.

The Retention Program Coordinator, alongside the other Graduate Student Employees of the office, will plan at least one Bears At Night Program for each semester. This Programming series runs on Thursday through Saturday Nights throughout the academic year to provide large scale campus programming for the community and to combat alcohol use on those nights.

The Retention Program Coordinator will manage all the departments Social Media accounts including but limited to; Facebook, Instagram, Snapchat, and Twitter. All Residence Life Programs should be promoted through social media accounts. The RPC will also manage the Housing/Residence Life Programming Outlook Calendar.

The Retention Program Coordinator in collaboration with the Assistant Director of Residence Life, will work to establish a Retention Plan for the Residence Life Department. This includes conducting research, and keeping up with national trends in the area of retention.

The Resident Director resides on campus and is available to assume evening and weekend responsibilities.  While on duty the Resident Director may work closely with Public Safety, Police Services, custodial staff and other University departments. (Starts Fall 2019)

The Retention Program Coordinator provides an educational discipline process for residents, which includes timely adjudication of all citations and assigned incident reports as well as efficient management of related correspondence. (Starts Fall 2019)

The Retention Program Coordinator performs other duties as assigned by the Director of Residence Life, and/or his/her designees. The Retention Program Coordinator pursues continuing professional development through participation in professional associations and University activities and committees as approved by the Assistant Director of Residence Life.

The Retention Program Coordinator serves as a role model for the Housing and Residence Life Team and residents. The Retention Program Coordinator is accountable to exercise appropriate judgment as it relates to professional behavior and sound decision making at all times.

The Retention Program Coordinator resides on campus and is available to assume evening and weekend duty responsibilities.

Updated: 10/17/18 HJH