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Student Maintenance Request

Students are responsible for the care of the rooms and apartments that they are assigned. However, if you have something in your room or apartment that is in need of repair, please click on the links below to and submit a maintenance request. If there is a concern that the repair was needed due to intentional damage, a Housing or Residence Life staff member will review your request to determine if you and/or your roommate are responsible for the damage.

SUBMITTING A MAINTENANCE REQUEST

For students living in a Traditional or Suite-Style hall:
Log your request at: http://workorders.kutztown.edu

  • You must enter the request from an on campus location
  • You must enter a valid KU student email address
  • You may only enter residence hall room maintenance requests

For students that live in the Golden Bear Village West, South or Honors apartments:
Log your request at: www.tinyurl.com/kumramaint/

AFTER HOUR MAINTENANCE

Emergency on-call maintenance is available and should be used after 4:30 p.m. and on weekends and holidays. It is the responsibility of Residence Life, Housing, and/or Public Safety and Police services to determine that a facility concern requires an immediate response in an after-hours situation. Normal maintenance emergency should be reported to the Residence Hall Front Desk.

SERVICES OR REQUESTS  NOT COVERED BY MAINTENANCE
Lock Changes Computer Repairs/Internet Issues
Key Replacements Telephone Services
KU ID Replacements Smoke Detector/Sprinkler
Card Access Privileges Vending/Washer/Dryer
Custodial Services Television Cable
Light Bulb Replacement (Traditional and Suite-Style ONLY)  
*See a Residence Life Staff Member for help with any of the items listed above  

 

Updated: 7/26/16/MGM