Office 365 / Email

  • Installing Microsoft Office 365

    Go to and log in with KU credentials and click on Install Office

  • Do I have to use my KU email address?

    Absolutely! Official university communications, from administrators as well as your instructors, are sent to your KU email address.

  • Configuring Email on Mobile Device

    When you are setting up your email account on a mobile device, go to the App or Play store and install the Outlook app. Add your account. After adding your account, you can also add additional accounts if needed.

    Note: It is not recommended to configure your email in the Phone email app as it may not verify with the server to complete the setup.

  • Configuring Outlook for Exchange email at home

    Log into the VPN ( before you begin configuring your profile in Mail. 

    • Go to Control Panel, Mail (32 bit) and Add account under Show Profiles. You can name it your name or Outlook. 
    • Choose E-mail Account radio button and Fill in information. 
    • Click Next, it should look for your email address from Server. 
    • When all 3 green check marks appear you can Finish. 

    Now when you open Outlook it should create your profile. 

  • Adding a Generic Email Account on PC and Mac

    Many Departments have Generic Email accounts created to assist with contacting their area. These emails can be checked through the OWA webmail but it is also convenient to have them added to the Email account of the person managing the account.

    PC Outlook:

    • Open Outlook.  Click File/+Add Acct. 
    • Type new E-mail Account. 
    • Type password. 
    • New new account should then be configured within Outlook
      Your Generic email account will be under your main account in Outlook.  Do a test email, send from your account to the newly installed account. 

    Mac Outlook:

    • Open Outlook.  
    • Click Outlook/Preferences/Accounts. 
    • A box will come up, click on the + in the bottom left of the box to add an account.  Add account. 
    • Choose Exchange.  Put in Full email address.  Authentication Method - User Name and Password.  User Name = domain\username (domain = Kutztown). Password. Configure Automatically. When complete under Account Description, name the account whatever you want.


  • Creating a Contact List in Outlook Web Mail and Outlook
  • Setting an Automatic Reply in web mail and Outlook on PC and Mac
  • Setting up a Signature File in Outlook and Outlook Web Access

    For Microsoft Outlook:

    • Click the File menu, Options, Mail, Signatures
    • Click New and type in a name for your signature. Click OK.
    • Type your signature information in the large white box. Format it for how you want it to look.
      Note: Use Shift-Enter to add a new line instead of Enter. This will make sure your signature is single-spaced.
    • In the upper right, choose your signature name for new messages and/or replies and forwards.
    • Click OK, then OK.

    For Outlook Web Access:

    • Click the cogwheel (settings) then in the upper right corner.
    • Click on View all Outlook settings, Mail/Compose and reply to get to E-mail Signature.
    • Type your signature information. Format it for how you want it to look.
      Note: Use Shift-Enter to add a new line instead of Enter. This will make sure your signature is single-spaced.
    • Click the Checkbox to include it on your outgoing sent messages.
    • Click Save at the bottom.
  • Using Commas to Separate Emails in Outlook

    Commas can be used in Outlook to separate email address recipients. To allow this, turn this setting on under Options, Mail. 

    • In Outlook, click the File tab then Options. 
    • In the Outlook Options click on Mail. 
    • Under Send Messages, click the checkbox for 'Commas can be used to separate multiple message recipients'. 
    • Click OK.
  • Email Class List from Global Address Book

    The Global Address Book can be found in Outlook.

    • If you click on the TO in a new email it will bring up the search box.
    • Start typing your class prefix and a list of classes starting with that should come up.
    • Find your section and double click on it. It will appear in the To-> line below.
    • Click OK.

    The address will appear in your new email with a + in front of it. If you click on the + it will expand the list and you can see all the students the email will be sent to.

  • Forwarding email to another account

    If you want all your email from your Office 365 emails to get a copy sent to another account log into your Office 365 account. 

    • Click on the Cog Wheel at the top right of the page next to your name. 
    • Choose View all outlook settings > Forwarding. 
    • Click to turn on Forwarding
    • Enter an email address you want the copy sent to and make sure to check the box Keep a copy of forwarded messages. 
    • Click Save. 
  • Not getting any emails?

    If you are not getting any emails in your live account, go into Settings>View all outlook settings>Forwarding.  Make sure if Forwarding is on that you have the box checked to keep a copy of forwarded messages.  If your account gets compromised, Forwarding can be turned on and set it not to keep a copy in your account.

  • Managing your Barracuda Spam Email

    When you log into it will default to your Quarantine Inbox. To manage your Barracuda you can Whitelist and Blocklist senders and domains. At the top of the page, you will see a Preferences Tab. In that area, you will find the Whitelist (Allowed Email/Domains) and the Blocklist (Blocked Email/Domains). Here you can add either a single email address or an entire domain.

    To get back to the Quarantine Inbox, click on the Quarantine Inbox tab then click on the link Quarantine Inbox.

  • OneDrive

    With your files in OneDrive, you can share them with others, control who can view or edit them, and work together at the same time.

    All University Faculty/Staff and Students have access to OneDrive through their Office 365 accounts.  To access please log in using your KU account at

    Share files or photos with a link

    1. Select the files or photos you want to share, and then select the Share arrow.
    2. Select Allow editing to give permission to edit the files.
    3. Uncheck Allow editing to give permission to view, but not edit the files.
    4. Select Get a link.
    5. Select Copy.
    6. Select More to see your social media options.

    Share files or photos in email

    1. Select the files or photos you want to share, and then select the Share arrow.
    2. Choose if you want to allow Allow editing.
    3. Select Email.
    4. Enter the email addresses of the people you'd like to share with and add an optional message.
    5. Select the Share arrow.
    6. Everyone you share with will receive an email.

    Share a folder

    1. Select the folder you want to share, and then select the Share arrow.
    2. Choose if you want to allow Allow editing.
    3. Select Get a link or Email and follow the steps above.

    Change permissions

    1. Select Shared.
    2. Select a folder or file, and then select the Information icon.
    3. Do one of the following:
      1. Select Add People to share with more people.
      2. Select Manage access to change permissions.
      3. Select the Can Edit or Can View dropdown to change permissions or Stop Sharing.
      4. Select the X to remove the link