Student Quick Start Guide to Information Technology at KU

Your KU Username 

A KU username (also known as a KU User ID) is created for all students that have paid their ARD (Advanced Registration Deposit). For students, your username will be the first letter of your first name, the first four letters of your last name, and a series of three numbers. Your username is used to access university computers, networks, email, and services. 

Reset Your Password 

Passwords are good for 180 days. Every 180 days, a password reset will be required to promote account security. You’ll be reminded (via email) well in advance when it’s time to change your network password. Self Service password resets allow you to easily change your password online. If you have forgotten your current password or need assistance, call the IT Help Center at 610-683-1511 to reset your password. 

Use BearNet Secure 

It is strongly recommended that all faculty, staff, and students join the BearNet Secure wireless network on all devices that support it (i.e. laptops, desktop computers, mobile phones and tablets).

Register your WiFi Device 

To connect your other WiFi devices (i.e. Xbox, PlayStation, Apple TV, Smart TV, Amazon Echo, Amazon Firestick, Roku, etc.) to the wireless network, you will need to self-register and add your device to the ResNet WiFi.

Your University email account is the official means of communication at Kutztown University. Check your email regularly for important University updates and communications from your professors.  

The University uses Microsoft Office 365 as our email platform. Your email address consists of your KU User ID followed by @live.kutztown.edu. To access your email, go to www.kutztown.edu, click the menu icon in the upper right corner of the  KU homepage and choose email. Sign in with your email address and password.   

Manage Your University Email 

You can configure your email account on your mobile device or computer. 

Login to MyKU 

To access MyKU, go to www.kutztown.edu, click the menu icon in the upper right corner of the  KU homepage and choose MyKU. Enter your KU username and password to login. 

Navigate Your MyKU Homepage 

Understand your MyKU tiles and add additional contact details. 

Find Your Weekly Class Schedule 

View your class schedule to see your instructor and find the location of your class. 

Find Your Advisor Information  

Find out more about your academic advisor and schedule an appointment. 

Login to D2L 

To access D2L, go to www.kutztown.edu, click the menu icon in the upper right corner of the  KU homepage and choose D2L. Enter your KU username and password to login. 

Setup Your D2L Profile and Notifications 

Customize your D2L profile and setup D2L notifications for an enhanced user experience by clicking on your name in the top right corner of the D2L window and choosing notifications.  

Find Your Courses 

Your available courses will appear in the Pinned Courses widget on the D2L homepage. Courses will be visible once the course instructor activates the course (usually on the first day of the semester). You may need to search and pin your courses to your homepage.  

Learn More About D2L 

New students are encouraged to view the D2L Orientation. This orientation consists of a series of short videos to help new users get started in D2L.  

Additional articles and 24/7 self-service help can be found in the D2L Solutions Center. 

The MyKU Mobile App brings the campus to your fingertips! With MyKU Mobile you can easily connect with the KU community: receive important class update notifications, view your D2L grades and assignments, view your schedule, view campus services including computer labs and the shuttle, access your KU email, and much more.

The MyKU Mobile app is available in the Google Play and Apple App Store.

There are several public computer labs across campus that are available to all students. There are also classroom computer labs and curriculum restricted labs on campus that are open to specific classes and majors.  

Students are given a printing allocation of 300 pages per semester. If you use up your allotment, you can request additional pages at no cost.  

KU has recently adopted Mobility Print and Email to Print. These services provide students with print-friendly access to their own documents from their personal devices.  

Printing is also available in all computer labs. 

Download Office 365 

Microsoft Office 365 is available to all Kutztown University faculty, staff, and students at no charge. Office 365 includes unlimited access to Microsoft Word, Excel, PowerPoint, and other applications both online and on up to five devices (while an active student). In addition to the applications, OneDrive provides cloud storage space.

View Other Free and Discounted Software 

KU has software licenses that are available for free or a minimal cost for download on your home computer. You can access available software at download.kutztown.edu.  

In addition, some technology companies provide discounts for faculty, staff, and students for home use. 

In the event of an emergency, timely and accurate communication of information is critical. Kutztown University has developed a plan for emergency communication that utilizes multiple and redundant methods of communication and notification in order to maximize the effectiveness and reach of the emergency information. 

Each student’s primary mobile phone number and KU email is automatically registered to receive warning messages. Learn more about KU Alerts or add additional phone numbers or email addresses. 

The IT Help Center is your on-campus personal assistant for Information Technology services. The Information Technology Help Center provides services to accommodate faculty, staff, and students in order to support Kutztown University’s campus wide technologies. You can contact the IT Help Center at helpcenter@kutztown.edu or 610-683-1511. 

The D2L Help Desk provides support and training for the University’s learning management system, D2L. You can contact the D2L Help Desk at helpcenter@kutztown.edu 

The KU Solution Centers provides 24/7/365 self-service support for commons tasks in D2L, MyKU, and other learning technology. 

D2L Solutions Center 
MyKU Solutions Center 
Zoom Solutions Center 

Please take a few minutes to read the Acceptable Use Policy. This document explains what constitutes acceptable, and inappropriate, use of campus computing and network resources.