Accounts/Access & Email

Email is the primary means of communication between Faculty, Staff, and Students.

For students, an account is created when they apply; an email account is created after a student pays their ARD (Advanced Registration Deposit). The student email format will be username@live.kutztown.edu.

For the university community, the email address or username (first part of the email) is used to access university computers, networks, email, and services.

When resetting a password, it must be at least 12 characters long and have 3 of the 4 criteria:  Upper Case letter, Lower Case letter, Number or Symbol and cannot be any part of your name. 

Passwords are good for 180 days.

Call the IT Help Center with any questions or need assistance.
Faculty/Staff/Students: 610-683-1511

  • Password Self Service - Students

    Password Self Service

    The Student Password Self Service allows for:

    Password Reset: Log in to reset your password
    Reset you password via email: Send password reset link to your personal email
    Reset your password if you forgot it: Click Student forgotten Password
    First-time account setup: Click New Applicant? Set up your account here

    Note: When setting up your account for the first time or if you forgot your password, you will be asked for the following information: User ID, Name, Student ID, Birthdate, and PIN.

    If you do not know your PIN, you can send it to a personal email or text. The personal email and cell number must be on MyKU for this process to work. You can update these on MyKU under KU Profile.

  • Password Self Service - Faculty/Staff

    Password Self Service

    The Faculty/Staff Password Self Service allows for:

    Password Reset: Log in to reset your password
    Reset you password via email: Send password reset link to your personal email
    Reset your password if you forgot it    : Click Faculty & Staff forgotten Password

    Note: If you forgot your password, you will be asked for the following information: User ID, Name, MyKU ID and PIN.

    If you do not know your MyKU ID or PIN, you can send them to a personal email or text. The personal email and cell number must be on MyKU for this process to work. You can update these on MyKU under Employee Directory, Edit Profile.

  • Safe Links and Safe Attachments in Email

    Safe Links and Safe Attachments