Print Services

KU is excited to announce two new print services for the 2019-2020 academic year, Mobility Print and Email to Print. These services will provide all students with more flexibility and access to their own documents from their own personal devices.

All users are encouraged to make use of our new QR Code system at each print release station.  By scanning the QR Code at each specific printer, you can command your print jobs for release directly from your mobile device.  Please visit the App Store or Google Play for your devices compatible QR Readers.


To View or Add additional pages for printing:

View Print Quota and Request Additional Pages

 

Mobility Print

Mobility Print delivers print services for iOS, Windows, macOS, Android, and Chrome devices. Mobility Print enables all users clients the ability to securely print to any print release station giving all students printer options from personal devices.

 

Setting up a Mobility Print Device

Windows:

Click the following address for the Windows Mobility Print Installer:

http://papercut.com/products/ng/mobility-print/download/client/windows/

You'll be prompted to select the printers you want to use, and to enter your Kutztown username and password.

When it's time to print, just print like you normally do. Be sure to use a printer you selected when you installed Mobility Print.

NOTE

  • Mobility Print supports Microsoft Windows 7+

 

Mac OS:

  1. Navigate to System Preferences > Printers and Scanners
  2. Click the circular arrow icon under the Printers List.
    The Add dialog is displayed. It displays a list of all of the discovered printers on the network.
  3. Select a printer. The NameLocation, and Use is displayed.
  4. Check that Use is set to Secure AirPrint.
  5. If Secure AirPrint isn't displayed:
    1. Close the Add dialog.
    2. Disconnect from the network, then reconnect to it again.
    3. Check if you can see Secure AirPrint now. If you can't, contact your System Administrator.
  6. Click Add.
  7. Print your document. When prompted, enter your Kutztown username and password.

NOTE

  • If you're not sure how to print from your application, take a look at Print from your Mac.
  • If you enter the wrong authentication details, MacBook devices do not show any warning message; your job just will not print. 
  • If your job doesn’t print, check the Print Queue dialog. If the print job is there and has the message Held for authentication, click the circular arrow icon; then re-enter your login details.
  • Mobility Print supports Mac OS Yosemite +

 

Chrome OS:

  1. Make sure the client is connected to your organization’s network.
  2. Install the Mobility Print Chrome app.
  3. If you want to print from Android applications such as Microsoft Word:
    1. Enable Google Play store as a user or as an Administrator.
    2. Install the Mobility Print Android app from the Google Play Store.
    3. Click Open.
    4. Click Android settings.
    5. Click Mobility Print.
    6. Click the enable toggle.
    1. Open the page to print
      The way you print is different depending on the app you're printing from. For more information, see the documentation for the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon.
    2. Print the content.
      For example, to print from Microsoft Word, press Ctrl+P, select a printer; then click Print.
    3. When prompted, sign in.

    NOTE

    • Android apps are available only on supported devices. To see if your Chromebook supports Android app printing, see Chrome OS Systems Supporting Android Apps.
    • Your Chromebook must run Chrome OS version 53+.
    • If you are unsure whether or not your apps are Android apps:
      • Open the Play Store app.
      • Click the hamburger menu; then select My Apps and Games.
      • Click the Installed tab. A list of the Android apps installed on your Chromebook is displayed.
    • Mobility Print supports Chrome OS with Chrome version 43+ for Chrome apps and version 53+ for Android apps.

     

    iOS:

    Mobility Print works just like AirPrint—print your content as you normally would!

    You'll be prompted to enter your Kutztown Username and Password.

    TIP

     

    Android:

    1. Make sure your Android is connected to your organization’s WiFi.
    2. Install the Mobility Print app from the Google Play Store.
    3. Launch the app.
    4. Tap Android settings.
    5. Tap Mobility Print.
    6. Tap the enable toggle.
    7. Exit out of Settings.
    8. Print your document. When prompted, enter your Kutztown username and password.

    The way you print is different depending on the app you want to print from. For more information, see the documentation for the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon.

    If you select the Remember me check box, your phone will remember your login details for that printer for 30 days.

    NOTE

    • Mobility Print supports Android 4.4+. Supported devices includes Android phones and tablets from Google, Samsung, HTC, Lenovo, LG, Sony, Huawei among others.

      Email to Print

      Email to print allows students to print by emailing their documents to a special address. No client software or drivers are required. This provides a simple way for our University to print from any device that can send an email.

      1. Open your Kutztown email and compose a message. The address you are sending this message to is:  print@kutztown.edu
      2. Attached the file to your email you are looking to print. You can do so by dragging the file manually into the text box of the email or by selecting the attach function.
      3. Select your file, the file will upload to the email so there may be a small delay. Send the email once the file is uploaded.
        1. If everything sends correctly, nothing will come back indicating there was an error.
        2. If you do receive a bounce back error message, check the email for reasons why it failed and make the necessary changes.
      4. Locate the print station that you want it to print to and follow the instructions on the print release station.

      *Print release stations will have a computer next to a printer.

      *Print Release stations are located at the following locations:  BK120, DF028, MSU294, RL Ground Floor Room 001, RL Main Floor (Two Stations available to accommodate demand), RL Second Floor Room 204, OM-006 (24/7 Lab)

      Using QR Codes

      QR Codes skip the login at the Print Release Stations.  Users can browse printers available to them through mobility print on their personal device, or may scan the QR Code at each student printer. 

      1. The user uses their mobile device to scan the QR code sticker on the printer
      2. If the user has not previously logged in, they will be prompted to do so now. The mobile browser will open with a list of their print jobs.
      3. Select your file, and tap release. The jobs print

      *Below is an example of a sticker that is adhered to the printer.

      Example of print release barcode