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24/7/365 self-service support for all your online learning needs.

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KU Solutions Center

Welcome to the KU Solutions Center! The Solutions Center is a 24/7/365 self-service, fully searchable knowledge base intended to support faculty, staff, and students with D2L and integrated academic technology.

For D2L support, choose the corresponding D2L button on the right.

For Zoom, Mediasite, and other learning technology support, choose the corresponding Learning Technologies button on the right.

On-Campus Support

Live support is available as follows:


Monday-Friday, 8am - 4:30 pm



Learning Technology

Monday-Friday, 8am - 4:30 pm


After Hours / Weekend Support

24/7 Support is available from D2L at helpdesk@desire2learn.com or 1-866-838-9495.

Access the Faculty D2L Solutions Center
Learning Technologies Faculty Support
Access the Student Solutions Center
Learning Technologies Student Support