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Viewing Your Invoice (Bill)

Kutztown University sends email notifications of monthly activity in MyKU to student KU email accounts only.  Paper bills (invoices) are not mailed.  Below we share steps to view invoices and other common concerns.  View a sample invoice

  • Invoices are similar to a credit card statement - including prior balance, current activity and new balance due - we just don't charge interest!
  • Charges are assigned a due date and these are reflected in MyKU.  The assigned due date supersedes any invoice assigned due date.

Clicking on the bill / invoice and nothing is happening?

  • Pop up blockers prohibit the pop up window from opening to view invoices, and make payments until you ALWAYS accept pop ups from myku.kutztown.edu.

Most Recent Invoice - only available if charges are due

A quick link to your most recent invoice appears in the Account Summary box in the Finances section of the Student Center in MyKU if you have a balance due.  If there is no balance due, that box is not available.  Remember current or future aid, based on regulations, cannot pay prior semesters or sessions - you must do so independently to avoid holds or late fees, or have any holds removed.

Invoice (Bill) History

All of your prior invoices remain online in your MyKU account.  To access them follow these steps:

  1. MyKU > Student Center
  2. Finances Area > drop down menu choose Charges Due
  3. Scroll down to Invoice History
  4. Click on View Invoice to open the PDF document.
    • If nothing happens when you click on View Invoice - you have a pop up blocker on and need to always accept pop ups from myku.kutztown.edu.

Semester Invoicing - Fall & Spring

The following 2 items must be completed by the Due Date to secure enrollment. 

  1. Intent to Attend (only after invoicing is processed), AND
  2. Payment (if sufficient arrangements are in place, you will see a Classes Safe in the Holds section securing your schedule from removal).  If your Pending Aid showing in MyKU Account Summary is sufficient to cover your charges, Classes Safe will not be necessary.
    • It is possible that your Pending Aid appears enough to cover all charges due, however if those charges are from a prior semester or session, current aid will not post to prior semesters or sessions.  Those charges must be paid independently.

Please note: The amounts due on the main Student Center page (Account Summary) reflect authorized / pending aid (current aid can't pay prior semesters or sessions even if those charges show in the Account Summary). If you don't see any aid listed, we are not considering any.  We encourage you to speak to Financial Aid directly regarding financial aid matters.  Do not assume you have Financial Aid just because you had in the past or it was awarded - you must see it showing as pending aid and ensure your conditional balance due is resolved by the due date. Awarded aid is not considered pending or anticipated.

Session Invoicing - Winter & Summer

The following 1 item must be completed by the Due Date assigned to the charges in MyKU to secure enrollment.  Note - you may not have an invoice for your charges that are due.  If one is required or needed, please email us.

  • Payment (if sufficient arrangements are in place, you will see a Classes Safe in the Holds section securing your schedule from removal).  If your Pending Aid showing in MyKU Account Summary is sufficient to cover your charges, Classes Safe will not be necessary.
    • It is possible that your Pending Aid appears enough to cover all charges due, however if those charges are from a prior semester or session, current aid will not post to prior semesters or sessions.  Those charges must be paid independently.
What is the Intent to Attend?

All students must do this along with payment to secure their schedule.  Intent to Attend is only used in the Fall and Spring semesters.  It is only visible after invoicing has been processed.  This action also allows KU to report the students enrollment and to receive & disburse any financial aid.  Non-completion will cause any aid to be refused.

Failure to complete this item may result in the loss of your schedule.

  • Log into My KU (https://myku.kutztown.edu).
  • Choose Student Center.
  • Check the small check box, just below the schedule, and SAVE.
Another screen opens when I try to go to the Student Center - what is this?

All students must do this along with payment, and the intent to attend, to secure their schedule. This item applies to all semesters or sessions, and is only visible after invoicing has been processed. This process requires you to:

  1. Verify your address and phone information - please keep this current & accurate.
  2. Opt out of emergency notification if you so choose to do.
  3. Add an emergency contact.
  4. Accept the Terms & Conditions.

Once available, this item appears upon logging into MyKU and won't allow you access to the Student Center until accepted and processed.

Failure to complete this item may result in the loss of your schedule.

Common Topics of Concern and Where to Turn

Financial Aid - If you don't see the Financial Aid you expected to see on your invoice, this could be because of a late loan application, late FAFSA completion, non-completion of Entrance Counseling or MPN's, loss of FA eligibility, or verification documents are still outstanding.

The Office of Student Accounts cannot secure your invoice because you are working on loan matters. Financial Aid Services may be able to help but ONLY if the loan is finalized, approved and been sent to KU for certification.  ALL Financial Aid matters are handled by the Financial Aid office.  To contact Financial Aid, call 610-683-4077 or e-mail financialaid@kutztown.edu.  Remember that during peak times, email responses may be up to 72 business hours.

  • Entrance Counseling and MPN's are completed at www.studentloans.gov. Students use their own FSA ID to do so.
  • Parent PLUS Loan applications and Parent PLUS MPN's are completed at the same site under Parent Borrowers - by the parent's using the parent's FSA ID (not the students).

TAP/529 - If you have a TAP/529 account, please print your invoice (or save the pdf) and submit like you normally do (upload online for quicker processing). Provide the Office of Student Accounts with proof of that request submission (confirmation page) so that we can defer that portion of your account while that payment is processed, as we do understand it can take a few weeks to be sent. Please scan and email this proof, or fax it to us at 610-683-4674.

Payment Plans - You can sign up with Tuition Pay by Higher One, our plan administrator.

Military - You must provide proof of your benefit and contact the Office of Student Accounts every semester. Since benefits do expire and can be exhausted, we cannot transfer exemptions from term to term.  We will add military benefits we can consider as courtesy credits.  Only military funding that comes to KU directly can be considered.  You must have supplied the appropriate documentation AND completed your Veterans Enrollment Certification Form in the Registrar's Office for this to occur.

Employer Reimbursement - Follow the link or contact us today. Must submit by the due date and have an account in good standing to be eligible.  Those with prior collections actions will be denied this option.

Prior Term Debts:

Prior term debts, such as residence hall damages, health center visits or ID fees MUST be paid by you.  Financial aid, even if it shows you have enough to cover it, will NOT pay a prior term, or session balance, per federal regulations.  For future incidental charges within the term, you may be able to use your Financial Aid to cover them if you Grant Permissions to us to do so.  See our site for the steps to do this.

Pay your invoice:
  • Log into My KU (https://myku.kutztown.edu)
  • Choose Student Center > Finances Area
  • Click on Make a Payment and follow the screens and steps.

Related link: payment options

Online Payment Error Help - with many browsers out there, this list of help can change - check here for simply ways to help online access and payments.