Our Team
Student Assistance
119 Stratton Administration Center
Phone: 610-683-4075
Email: studentassistance@kutztown.edu
Hours: Monday-Friday, 8 a.m. - 4:30 p.m.
More Hours Monday
The Student Assistance Office is here for you if our regular hours conflict with your work or other obligations. In addition to answering queries by email, phone, or via chat during our regular hours, we offer extended virtual office hours on Mondays until 7:30 p.m.
During our extended hours, you can contact us via chat by using the chat function here (click the “connect with a live agent” link to be placed in queue for direct assistance), reach us by phone at 610-683-4075, or email us to set up a time to speak via a Microsoft Teams Meeting.
Student Assistance Team
Kelly Hojnacki, Assistant Dean of Students - Student Assistance
Kelly Hojnacki, BA, MA
Kelly Hojnacki (She, Her, Hers) joined Kutztown University in 2024. She brings 16 years of experience in higher education, dedicated to providing comprehensive support and care to students across various areas. Throughout her career, she has upheld a student-centered philosophy, contributing to diverse functional areas such as housing and residence life, student conduct, student support services, and disability services. Prior to joining KU, Kelly served at Delaware Valley University, where she most recently held the position of Assistant Dean of Students for Accessibility Services. Her background reflects a deep commitment to enhancing student experiences and fostering an inclusive and supportive campus environment.
Kelly earned her Bachelor of Arts degree from Penn State University and her Master of Arts degree from Indiana University of Pennsylvania.
Email: hojnacki@kutztown.edu
Jessica Urenko, Student Assistance Coordinator
Jess Urenko, BS, MSW
Jess Urenko (She, Her, Hers) is dedicated to empowering students by focusing on their strengths. With over 20 years in education and a background as a licensed social worker, she understands that every student can define and achieve their own success, both personally and academically. Jess emphasizes resilience, goal-setting, and pathway planning, by helping students set goals and connect with resources.
She values the diversity students bring to the university and the benefits it fosters. Understanding the challenges beyond academics, Jess offers a pragmatic approach to help students navigate these experiences. By addressing both academic and personal needs, she ensures students have the tools and support to thrive in their college journey.
Email: urenko@kutztown.edu