What We Do

Student Assistance provides someone you can turn to when you have concerns or need assistance in resolving difficult issues. Your privacy is respected while addressing your concerns and working collaboratively with you in getting connected with the appropriate resources. Engaging with Student Assistance will not affect your grades or your relationship with the University. Your success as a student and individual is a primary goal of the University and the Office of Student Assistance.

What we do: 

• We listen closely to students and talk through any questions, concerns, or challenges they may face as they navigate University life.
  
  
• We help students build confidence as problem‑solvers by guiding them to understand their rights and empowering them to handle conflicts effectively.
  
  
• We walk students through the different options available so they can choose the path that best fits their situation.
  
  
• We offer a supportive, respectful environment where students feel comfortable sharing what’s on their mind.
  
  
• We answer questions and connect students with the right University staff or faculty who can provide additional guidance.
  
  
• We help students access helpful on‑ and off‑campus resources so they can build a strong network of support throughout their college experience.

what We Don't do: 

• We do not participate directly in formal grievance, hearing, or university judicial processes.
  
  
• We do not make administrative or academic decisions on behalf of university offices or departments.
  
  
• We do not determine whether someone is responsible for or has violated university policies.
  
  
• We do not provide legal advice.
  
  
• We do not make decisions about grades or academic outcomes.
  
  
• We do not have direct access to financial support.