Getting Answers: KU Students
If you are a Kutztown University student and have a question or a concern for us, here's who you should ask or where to direct your concern.
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Scheduling Question
First Contact Point: Faculty Advisor
Second Contact Point (after one full business day): Major Department Chairperson
Third Contact Point (after two full business days): Student Success Navigator
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Major Program Question
First Contact Point: Faculty Advisor
Second Contact Point (after two full business days): Major Department Chairperson
Third Contact Point (after two full business days): College Success Coordinator (for college of major)
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General College Success Question
First Contact Point: Student Success Navigator if Assigned (or go to Second Contact)
Second Contact Point (after two full business days): College Success Coordinator (for college of major)
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Housing or Dining Question
First Contact Point: Community Assistant
Second Contact Point (after two full business days): Residence Hall Director
Third Contact Point (after two full business days): Housing Office
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Assignment or Course Grade Concern
First Contact Point: Faculty instructor of course
Second Contact Point (if concern unresolved): Chairperson of department where course is offered
Third Contact Point (if concern unresolved): Dean of college where course is offered
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Classroom Instruction Concern
First Contact Point: Faculty instructor of course
Second Contact Point (if concern unresolved): Chairperson of department where course is offered
Third Contact Point (if concern unresolved): Dean of college where course is offered
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Disability Accomodations Concern
First Contact Point: Disability Services Office
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Discrimination or Harassment Concern
First Contact Point: Office of Social Equity
Now that you know who to ask, how do you contact them?
How do I Contact...
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How do I contact the College Success Coordinator for my major?
If you aren’t sure what college you are in, check the Colleges and Departments page to find your college. The College Success Coordinators are:
- College of Business – Dr. Chali Nondo, Associate Dean, 610-683-4577
- College of Education – Dr. Thomas Conway, Associate Dean, 610-683-4333
- College of Liberal Arts and Sciences – Ms. Maddie Anthes, Assistant Dean, 610-683-4801
- College of Visual and Performing Arts – Dr. Amy Pfeiler-Wunder, Associate Dean, 610-683-4521
- Exploratory Studies students should contact Dr. Steve Lem, Chair, Academic Advising & Student Development, 610-683-4471
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How do I contact my Community Assistant?
Stop by the front desk of your residence hall to be connected.
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How do I contact the Department Chairperson for my major or course?
If you aren’t sure what department you are in, find your program on the program finder page, and click on “learn more.” That will take you to your department page. You may see your department chairperson’s name and contact information there. If not, you can find your chairperson on the list of academic chairs.
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How do I contact the Department Chairperson for the course?
You can find the appropriate chairperson on the list of academic chairs.
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How do I contact the Dean for the course?
You can find the appropriate dean on the list of academic deans.
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How do I contact the Disability Services Office?
Contact Information for the Disability Services Office.
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How do I contact the Housing Office?
You can contact the Housing Office by email or by phone (610-683-4027).
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How do I contact my Residence Hall Director?
Stop by the front desk of your residence hall to be connected.
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How do I contact the Office of Social Equity?
Contact Information for the Office of Social Equity.
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How do I contact my Student Success Navigator?
Log into Starfish using your KU student email address and password. You will see your Student Success Navigator listed in your Success Network under My Connections. From this screen, you can email, call, or schedule an appointment with your Student Success Navigator.