Getting Answers: Newly Admitted Students
If you are a newly admitted student and have a question for Kutztown University, here's who you should ask.
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Scheduling Question
First Contact Point: Faculty Orientation Advisor
Second Contact Point (after one full business day): Major Department Chairperson
Third Contact Point (after two full business days): Student Success Navigator
Note: Once you have been assigned an Academic Advisor in your major, that individual becomes the first contact point for program or scheduling questions. Your Academic Advisor will be listed in the Starfish portal and on your MyKU dashboard.
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Major Program Question
First Contact Point: Major Department Chairperson
Second Contact Point (after one full business day): College Success Coordinator (for college of major)
Third Contact Point (after two full business days): Faculty Orientation Advisor
Note: Once you have been assigned an Academic Advisor in your major, that individual becomes the first contact point for program or scheduling questions. Your Academic Advisor will be listed in the Starfish portal and on your MyKU dashboard.
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General College Success Question
First Contact Point: Student Success Navigator
Second Contact Point (after one full business day): College Success Coordinator (for college of major)
Third Contact Point (after two full business days): Faculty Orientation Advisor
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Housing or Dining Question
First Contact Point: Housing Office
Now that you know who to ask, how do you contact them?
How Do I Contact...
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How do I contact my Orientation Advisor?
You can contact the Office of New Student Orientation for information regarding your orientation advisor. If you know your advisor’s name, you can find contact information through the Kutztown University people search.
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How do I contact the Department Chairperson for my major or course?
If you aren’t sure what department you are in, find your program on the program finder page, and click on “learn more.” That will take you to your department page. You may see your department chairperson’s name and contact information there. If not, you can find your chairperson on the list of academic chairs.
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How do I contact the College Success Coordinator for my major?
If you aren’t sure what college you are in, check the Colleges and Departments page to find your college. The College Success Coordinators are:
- College of Business – Dr. Chali Nondo, Associate Dean, 610-683-4577
- College of Education – Dr. Thomas Conway, Associate Dean, 610-683-4333
- College of Liberal Arts and Sciences – Ms. Maddie Anthes, Assistant Dean, 610-683-4801
- College of Visual and Performing Arts – Dr. Amy Pfeiler-Wunder, Associate Dean, 610-683-4521
- Exploratory Studies students should contact Dr. Steve Lem, Chair, Academic Advising & Student Development, 610-683-4471
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How do I contact my Student Success Navigator?
Log into Starfish using your KU student email address and password. You will see your Student Success Navigator listed in your Success Network under My Connections. From this screen, you can email, call, or schedule an appointment with your Student Success Navigator.
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How do I contact the Housing Office?
You can contact the Housing Office by email or by phone (610-683-4027).