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NEW: 24-hour printer available

With the university's 24-hour computer lab closed for the spring semester, a new 24-hour printer has been added in the lobby in Deatrick Hall.

March 15, 2021


Manual Device Registration

This article shows you how to find the MAC address of various devices. If your device isn't listed below, or if you're having trouble finding it, please contact the ResNet helpdesk.

March 10, 2021


Google Home

Instructions for connecting your Google Home device to the campus network

February 25, 2021


Stream2

The Apogee Stream2 FAQ page provides installation and set instructions for various smart TV devices.

September 28, 2020


Cable TV Lineup

Guide to the current cable television channel lineup for campus.

October 30, 2020


BearNet Secure

BearNet Secure provides students, faculty and staff with a fully-encrypted Wi-Fi connection and is available on both north- and south-campus.

September 11, 2020


iOS Private Addresses

Apple unveiled a "private address" feature in iOS 14 to enhance security. This feature tells the device to use a different, random MAC (media access control) address for each Wi-Fi network it connects to. By default, the private address feature is enabled on devices running iOS 14.

August 29, 2021


Two-Factor Authentication: Additional Verification

Two-factor authentication relies on two forms of identity verification: something you know (username/password), and something you have with you (mobile phone). Two-factor authentication can help stop malicious hackers from pretending to be you, because even if they have your password, the odds are that they don't have your device, too.

October 14, 2020


Email account and files: Post-graduation

What happens to my KU email account and files after I graduate?

July 24, 2020


Device Registration

All network devices must be registered on the network before being granted full internet access. The network will attempt to automatically redirect devices to the registration page.

May 18, 2020


Chromecast

Connecting your Chromecast to the wireless network

February 06, 2020


Apple TV

Connecting your Apple TV to the wireless network.

February 06, 2020


Amazon Fire TV

Connecting your Amazon Fire TV to the wireless network.

February 06, 2020


Amazon Echo

Connecting your Amazon Echo to the wireless network.

February 06, 2020


Office 365: Online applications

Although many students aren't aware, Office 365 provides KU students with a free, web-based version of Microsoft Word, Excel, PowerPoint and OneNote. These web-based versions don't provide all the functionality of the full version of Office, but they do allow you to create documents with advanced formatting.

February 06, 2020


Installing Microsoft Office

The Office 365 subscription afforded all KU students provides the ability to download and install a full suite of Microsoft Office applications (Word, Excel, PowerPoint, etc.) on up to 5 PCs or Macs, 5 tablets and 5 smartphones.

August 05, 2020


Wireless Printers

Many personal printers on the market offer wireless printing capability. Although this is a great feature in a home setting, these printers are typically designed to work on a simple wireless network with a single wireless router, and they won't work on a large, enterprise wireless network like we have on campus.

August 24, 2020


BearNet Secure: Windows

Instructions for installing the security certificate profile on Windows.

March 29, 2019


BearNet Secure: macOS

Instructions for installing the security certificate profile on macOS.

March 29, 2019


BearNet Secure: iOS 12.2 and Later

Instructions for installing the security certificate profile on iOS 12.2 and later.

February 06, 2020


BearNet Secure: iOS 12.1 and Earlier

Instructions for installing the security certificate profile on iOS 12.1 and earlier.

February 06, 2020


BearNet Secure: Android

Instructions for installing the security certificate profile on Android.

March 29, 2019


ResNet Staff

Meet the team, past and present who help make ResNet a reality.

February 25, 2021


Two-Factor Authentication

In order to minimize the threat of potential cyberattacks on student email accounts, the university has implemented two-factor authentication to confirm the identity of anyone logging into KU student email. Beyond verifying a student's username and password (which could be hacked by a cyberattacker), two-factor authentication requires students to set up a second method for verifying their identity.

June 05, 2020


OneDrive Cloud

If you're looking for an alternative to carrying around a thumb drive that contains all of your important files, you may be interested in knowing more about OneDrive @ Kutztown University.

July 12, 2018


ResNet Hours & Location

The ResNet helpdesk is located in the Deatrick Hall lobby. The Deatrick Hall front doors are open to all students during our normal hours of operation.

September 03, 2021


Recommended Computers

Kutztown University takes pride in promoting diversity on campus, and personal computing is no exception. Accordingly, the university does not officially recommend one computer system over another. If you plan on purchasing a new computer for use on campus, here are a few things to consider

February 06, 2020


Incompatible WiFi devices

Unfortunately there are some WiFi devices designed strictly for small networks in a home environment and don't work on large, enterprise wireless networks like ResNet WiFi.

March 15, 2021


Setting up email / Office 365 on your phone or tablet

Microsoft provides extensive online instructions for connecting your Office 365 account to your mobile phone or tablet device.

March 15, 2021


ResNet computer labs

Please note: Due to COVID-19, most residence hall computer spaces are closed until further notice.

August 17, 2020


ResNet Acceptable Use Policy

The Residential Networking (ResNet) program provides computer networking services and resources supporting the missions of the Housing and Residence Life Office and the University.

February 26, 2016