Student Resources

Q&A About Starfish

• Why are we using Starfish?

  We want you to succeed at KU! Starfish makes connecting with you easier and helps provide you with resources to support your success.

• What should I do if I get a flag?

  Read the flag notification thoroughly and take action early. Remember that a flag does not mean you are in trouble- It is an early warning alert to you so that you can resolve any future issues while there is still time to do so. A meeting or email with your instructor may be needed to help get you back on track. If you need additional assistance you can use the I NEED HELP function in Starfish.

• What should I do if I get a kudo?

  Congratulate yourself and celebrate! Keep up the good work.

• Who can see my flags and kudos?

  Your Student Success Network can view academic-related items. Your Success Network is comprised of your instructors, advisors, and other faculty and staff that you might have a connection to such as Athletics Coaches. These individuals are visible on your Dashboard upon logging into Starfish. Remember that Starfish is FERPA-compliant and your data is secure.

• Who do I contact if I need assistance with Starfish?

  If you need additional help, please contact us at Starfish@kutztown.edu.