Contact Student Accounts
Our commitment to our students is to answer your questions and inquiries accurately, or guide you to the proper area that may be able to do so. This may require additional information, release forms (highly regulated industry), investigation or time. Therefore, we may take your name and number and return your call once we've researched the necessary information.
We also encourage you to view the pages to the left - we created this website based on questions we have been asked and find that most often your question has been asked before. Take a look. If you can't find your answer - email us.
Office of Student Accounts (formerly the Bursar's Office)
Mailing Address: P.O. Box 730
Street Address: 15200 Kutztown Rd.
Office Location: 225 Stratton Administration Center
Kutztown, PA 19530
Phone: (610) 683-4133
Fax: (610) 683-4674
Our TEAM created to assist you include:
- Wendy Pursell, Director
- Diane Kerschner, Asst. Director
- Vacant, Collections Manager
- Kelsey Arcelay, Student Account Coordinator and Front Line Supervisor
- Anil Aras, Front Line Customer Service
- Tish Manwiller, Front Line Customer Service
- Vacant, Front Line Customer Service
Your feedback is important to us - were we able to answer your questions? Guide you to the proper area? Provide exceptional and pleasant customer service? Let me know so I can recognize my team and their efforts! If we fell short, we apologize and would like to hear from you to see if there is anything further we can learn, email us!