Counseling Process

Please note that the information below may not reflect the most up-to-date information. In light of the COVID-19 pandemic, CPS services may be modified at any time. Please see our homepage for the most up-to-date information on CPS services.

The counseling process begins by scheduling an appointment. To do this, you will need to call the office at 610-683-4072 to schedule an initial consultation appointment.

Students new to Counseling & Psychological Services are usually scheduled with the first available counselor. This counselor will meet with you for an "initial consultation" to assess your needs and concerns. After your initial evaluation, if you are eligible for services, you will be assigned to either a counselor or a counseling group. Individual counseling sessions are short-term and time-limited.  There is no limit to group counseling.

Assignments take into account your needs, concerns, and the times you are available for counseling.  If it is determined that your needs would be better met off-campus, we will work with you to obtain referrals for an off-campus provider.


All information and data of Counseling & Psychological Services is confidential and will not be disclosed to any other person or agency without the student's consent, except as required by law and professional ethics. Please request a copy of the CPS Informed Consent Form or ask to speak with a counselor for more information regarding exceptions to confidentiality.


Throughout the academic year, students encounter difficult problems. In many instances, talking to a professional counselor is helpful. Counseling & Psychological Services is available for students who are dealing with a wide variety of personal, interpersonal, and family problems. The following statements are examples of typical counseling concerns:

"I'm so depressed; nothing is going right; I'm not sure I can make it."

"My family member is an alcoholic and there is always fighting at my house."

"The person I am dating gets angry when I talk to other people."

"I feel nervous all the time. I have too much to do, and feel so overwhelmed."

"I'm having a hard time making friends. I don't feel like I fit in, I'm not sure why."

"Something terrible happened to me when I was young. I need to talk to somebody about it."

"I can't seem to get over my mother's death. It's affecting school and everything."

"I've been experiencing prejudice and am unsure how to cope with it."


  • Services are provided at NO ADDITIONAL COST to matriculated, full-time, undergraduate KU students.
  • Services are CONFIDENTIAL.
  • INDIVIDUAL and/or GROUP counseling is available.
  • EMERGENCY services are available.

NOTE: Graduate students seeking non-crisis related services are required to pay the per semester Health and Wellness Center fee.