Account Management & Email


New Student User Accounts

As a new student, an account with your unique user ID is created when you apply. At that time you will also create your password.  

Your unique user ID is used to access university services such as registering for classes and paying bills, access the learning management system (D2L), logging into campus computers and networks, and accessing your email. In some cases, your KU email address will be required to login, which is <>. 

Account Management


When setting up your account for the first time you will be asked for the following information:

  • User ID
  • Name
  • Student ID
  • Birthdate
  • PIN

This information will be used to reset your password as well. 
If you forget your PIN, don’t worry! You can have it sent it to a personal email address or via text message. Your personal email address and cell number must be registered in MyKU. You can update these in MyKU under KU Profile.

Password Self Service - Students

Faculty and Staff

Need to reset your password?

You will be asked for the following information:

  • User ID
  • Name
  • MyKU ID
  • PIN

If you do not know your MyKU ID or PIN you can have them sent them to a personal email address or text. To take advantage of password self-service your personal email address and cell number must be registered in MyKU for this process to work. You can update these in MyKU under Employee Directory>Edit Profile. 

Password Self Service - Faculty and Staff


Student Accounts

An email account is created after you pay your ARD (Advanced Registration Deposit). The student email format is

Faculty and Staff Accounts

The faculty and staff email format is

Temporary Accounts

As a convenience KU offers temporary accounts to university offices and departments. These accounts allow approved individuals access to restricted resources on the KU network that require authentication. Responsibility for the use of an account resides with the requesting department and the individual utilizing the account.   

To request an account, please contact the KU Help Center or 610-683-1511. Please allow approximately one week for accounts to be created and activated.  

Activation period
Contractor accounts are active for a period of up to 30 days. Graduate Assistant accounts will expire on July 1 of the subsequent academic year. Extending the length of any temporary account requires administrator approval. 

After the specified end-date, a temporary account will be automatically disabled. If any suspicious activity is detected the account will be promptly disabled.   

Non-Personal mailboxes or accounts for academic departments, offices, groups, or clubs do not expire and will remain active until a request is made to disable the account. 

Need Assistance?

Contact the IT Help Center with any questions at 610-683-1511 or email