Technology Touch Points for Students

There will be specific times throughout a semester when you’ll need to engage with technology to complete a specific task or procedure. Our Technology Touch Points aims to collate these tasks into an all-in-one support guide. 

For all technology-related support, check out our IT Solutions Center.

New to KU?

Here you’ll find information to help you hit the ground running with KU technology resources. Our knowledgeable and friendly staff are passionate about the role technology can play at Kutztown, so if you don’t see what you’re looking for or need further assistance, please feel free to contact us. 

  • Getting Connected to WiFI

    Use Golden Bears Wi-Fi

    It is strongly recommended that all faculty, staff, and students join the Golden Bears wireless network for all of their devices.  

    Register your WiFi Device  

    To connect your WiFi devices like an Xbox, PlayStation, Apple TV, Smart TV, Amazon Echo, Amazon Firestick, Roku, etc. to the wireless network, you will need to self-register and add your device to the ResNet WiFi (please note link is only accessible via ResNet).

  • Accessing Your KU Email

    Your KU email account is the official means of communication at Kutztown University. Remember to check your email regularly for important updates and communications from your professors, KU, and so on.

    KU uses Outlook as its email platform, which is part of Microsoft Office 365. To access your email, please select the yellow “K You” menu icon in the upper right corner of any KU web page, and select the "email" envelope icon. Sign in with your KU email address and password.  Visit our Solution Center articles to manage and configure your email account for your mobile device or computer. 

  • Accessing MyKU

    Login to MyKU  

    To access MyKU, please select the yellow “K You” menu icon in the upper right corner of any KU web page, and choose the “MyKU” icon. Enter your KU User ID and password to login.  

    Navigate Your MyKU Homepage  

    Learn how to navigate and configure your MyKU tiles and homepages. 

    Find Your Weekly Class Schedule  

    View your class schedule to see your instructor and find the location of your class.  

    Find Your Advisor’s Information   

    Find out more about your academic advisor and schedule an appointment. 

    MyKU Mobile

    The MyKU Mobile app is available in the Apple App Store and Google Play.  Stay on top of your classes and assignments, get notified of important announcements, check email, make friends, ask questions, and access a variety of campus resources at any time!

    Exciting features include: 

    • My Courses provides real-time access to academic tools, including grades, assignments, and course information 
    • Due dates to help you stay on top of multiple deadlines with push-notifications and alerts 
    • Today’s schedule provides reminders about classes and events 
    • Campus community and Wall, where you can meet friends, ask questions, and keep up with what's happening 
    • Campus services where you can view the bus tracker, see which labs are open, and access other services 
    • Campus map to find the quickest route to classrooms, offices, and events 
    • MyKU to quickly view your personal student data, including financial aid, and courses 
    • Print where you can quickly view of how many prints you have available. 
  • Accessing D2L

    Login to D2L  

    To access D2L, please select the yellow “K You” menu icon in the upper right corner of any KU web page, and choose the “D2L” icon. Enter your KU User ID and password to login.  

    Setup Your D2L Profile and Notifications  

    Customize your D2L profile and setup D2L notifications for an enhanced user experience by clicking on your name in the top right corner of any D2L page.    

    Find Your Courses  

    Your available courses will appear in the My Courses widget on the D2L homepage. Courses will be visible once the course instructor activates the class (usually on the first day of the semester). 

    Learn More About D2L   

    New members of the KU community are encouraged to view the D2L Orientation, which consists of a series of short videos to help new users get started using D2L. Additional articles and 24/7 self-service help can be found in the IT Solutions Center. 

  • Explore Technology Services

    Visit Campus Computer Labs 
    There are several public computer labs across campus that are available to all students. There are also classroom computer labs and curriculum restricted labs on campus that are open to specific classes and majors.   

    Print on Campus 

    Students are given a printing allocation of 300 pages per semester. If you use up your allotment, you can request additional pages at no cost.   

    Printing is also available in all computer labs. 

    Download Software 
    KU has software licenses, including MS Office 365, that are available for free or at a minimal cost simply by visiting our Downloads page. When prompted, please sign in using your KU Email Address and Password.   

    Software such as Windows 10 are available at a minimal cost in the KU Campus Store. These licenses are only available while attending or working at Kutztown University. Once a student leaves KU the licenses will no longer be valid.  

    For Adobe products and Microsoft Office, please contact the IT Help Center at 610-683-1511 or email helpcenter@kutztown.edu 

    Manage KU Alert Notifications 
    KU has developed an emergency communication plan that utilizes multiple methods of notification.  

    Each student’s primary mobile phone number and KU email address is automatically registered to receive warning messages. Learn more about KU Alerts or add additional phone numbers or email addresses.

  • Get Technology Help

    IT Help Center 

    The IT Help Center provides personalized assistance and training for a variety of Information Technology services to accommodate faculty and staff. You can contact the IT Help Center at helpcenter@kutztown.edu or 610-683-1511. 

    24/7/365 Self-Service Support 
    KU OIT provides 24/7/365 self-service support for learning technologies and most university systems, such as D2L and MyKU. For more information visit the KU IT Solutions Center. 

    Acceptable Use Policy 

    Please take a few minutes to read the KU OIT Acceptable Use Policy. This document details what constitutes the acceptable and inappropriate use of campus computing and network resources.

Semester Start

The following categories contain support guides for common tasks and procedures commonly performed at the start of a new academic semester.

Advising & Registration Period

The following categories contain support guides for common tasks and procedures commonly performed during the Advising and Course Registration period.

End of Semester

The following categories contain support guides for common tasks and procedures commonly performed near the end of an academic semester.

Billing & Financial Aid

The following categories contain support guides to help you pay your bill and financial aid.