Ordering OFFICIAL Transcripts

Printed hard copy transcripts and electronic transcripts are all available to request online. If you were enrolled prior to Fall 1983, your transcript may not be able to be sent electronically.

There is no cost for official transcripts unless special delivery services are requested

Ways to Request Transcripts:

 Through MyKU 

  1. Login to your student center.
  2. Select the “KU Academic Records” Tile
  3. Select “Request Official Transcript” – this will redirect you to Credential Solutions, Inc.
  4. Follow the prompts to complete your request.

Through our Third-Party Transcript Provider:

  1. Visit Credential Solutions, Inc. to request your transcript.
  2. Follow the prompts to complete your request.
  3. Using a mouse or touch screen, complete the authorization process with your signature.
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If you require assistance, please contact the Credential Solutions Customer Service Department at 1-847-716-3005If you are calling about an existing order, please have your 9-character Order Number available when you call.

Checking an Order Processed Through Credential Solutions 

You will need to have: 

  1. Your Order Number, this is typically a combination of letters & numbers and is 9 characters. 
  2. Your Student ID Number or your Social Security Number 
Types of Transcripts 


This type of transcript is processed by a third-party company to ensure there is no tampering. They are printed on special paper and placed in a sealed envelope with KU’s official stamp. These transcripts can be sent electronically if an email address is provided or the recipient participates in electronic retrieval.

Official transcripts are typically used for: Employment, transferring of credits, verification of enrollment, military, etc.


Unofficial transcripts can be printed through the student center on MyKU. These transcripts are typically for student use only. To view your unofficial transcript, follow these steps.

  1. Login to MyKU.
  2. Select the “KU Academic Records” Tile
  3. Select “View Unofficial Transcript”

(Make sure you have pop-up blockers turned off as it will launch as a pop-up.)